Which Biometric Screening Provider is Right for You?
Feature/Service
MSU
Quest Diagnostics
Health Designs
LabCorp
Services Offered
Comprehensive biometric screenings – Total cholesterol, glucose, blood pressure, height, weight, Body Mass index, A1c, skin, vision, massage.
Cholesterol, glucose, height, weight, calculated Body Mass Index, blood pressure, and/or waist/hip circumference, Hemoglobin A1c, eGFR, creatinine, high-sensitivity CRP.
Health screenings, including: BMI Blood Pressure
Cholesterol HDL, LDL and Triglycerides Glucose levels
Abbreviated or comprehensive health assessments.
On-site, off-site, at-home screenings including total cholesterol, glucose, height weight, body mass index, blood pressure, Additional tests: A1c, cotinine, PSA.
Company Headquarters
Regulatory Compliance/ Awards
CLIA-certified, compliant with state and local laws, with an emphasis on personalized care. Offers concierge service from planning to execution with weekly planning check-ins.
CLIA-certified and compliant with all state and local laws 2019 Gold Workplace Health Achievement Award recipient 2020 Koop Award recipient. Over 35 employees in-house for quality and regulatory oversight.
CLIA-certified and compliant with all state and local laws. Licensed national clinical laboratory.
Ability to do Claims
Minority/ Women Owned
Screening administration
Fees for Data Uploads
Price
$48/per person for fingerstick
$55 for venipuncture
$400 Travel Fee for locations with population less than 50K people
$200 Travel Fee for locations with population more than $50k
Additional health coaching $125/hour.
Minimum Participation
Dedicated Project Manager
Customer Service/ Sales Process
Our process is simple. Just fill out a form requesting a screening event, and someone on our team will get back to you within 24-48 business hours. From there, we’ll work with you to plan your events, the duration of the event, and the supplies and staffing needed.
Quest Diagnostics has received feedback indicating issues with initial contact and information gathering, suggesting room for improvement in their customer service.
Health Designs is praised for its excellent customer service, ensuring a smooth and supportive experience for clients.
LabCorp’s primary contact method is through their website form, with a reported response time of one business day, indicating a more indirect approach to customer service.
Weekly Communications
Weekly updates and communication.
Quest Diagnostics does not mention offering weekly communication as part of their service.
Health Designs ensures regular communications and updates, maintaining an ongoing dialogue with clients.
LabCorp does not specify offering weekly communications in their service portfolio.
Flexibility on Event Changes
Our team is flexible when it comes to event changes, and we’ll work with you to make sure your updates are processed before your event. Event changes are accepted up to one week prior to your scheduled event.
Quest Diagnostics provides some flexibility regarding event changes, though specific details are not provided.
Health Designs is flexible in accommodating changes to screening events, adapting to client requirements. They require 6 weeks’ notice for changes or cancellations, with specific fees applied for late changes.
LabCorp offers some level of flexibility for event changes, though the extent of this flexibility is not detailed.
Scheduling Platform
MSU features a user-friendly online scheduling platform, “The EMA,” simplifying the process of organizing screening events.
Health Designs uses PickATime for scheduling, complemented by access to an online wellness portal with various features.
Cancellation Policy
A notice period of one week without any fees for changes or cancellations of events. If the notice is given in less time, a fee equivalent to four hours per staff member will be charged.
Quest does not provide specific details on cancellations for their services.
Health Designs requires 6 weeks’ notice for cancellations.
Cancelling, changing or rescheduling a clinic less than 10 business days prior to the event will incur a 50% fee of the cost of projected screenings. You will also be responsible for the flat rate travel fees and any fees associated with diverting shipment or supplies purchased for the clinic.
Event Lead Time
Tailored to your needs, but we recommend scheduling 5-6 weeks in advance.
The lead time for Quest Diagnostics’ services depends on the type of service chosen, with no specific duration mentioned.
Supply Oversight
All event supplies and equipment are sent and managed by our team leaders in advance of your event Our team leaders arrive at least one hour before the event to set up. We rely on the client to provide tables and chairs onsite.
Quest Diagnostics does not provide detailed information on their supply oversight process.
Health Designs effectively manages supplies and logistics, though specific details on their process are not provided.
LabCorp ships some supplies in advance, with the team bringing the remainder, indicating a combined approach to supply management.
Data Upload Timeline
Data uploads occur in real-time.
Specific data upload information was not provided.
Real-Time Data Management & Reporting
Administrators now have access to an expansive suite of on-demand reports to keep track of participation in all facets of a program. Additionally, the new platform has the capability to send these reports to client administrators via automated, secure email at a variety of frequencies.
Client administrators can also view registration for on-site events in real time, appointments. All data interfaces for third-party screening data feeds have been enhanced to include new options for the frequency of delivery and more flexible data format options. MyGuide to Health™ and MyHealth Profile™ reports include interactive, online results interpretations that visually display the impact on a participant’s health if a result changes.
Specific data management information was not provided.
Feature/Service
Services Offered
Company Headquarters
Regulatory Compliance/ Awards
Ability to do Claims
Minority/ Women Owned
Screening administration
Fees for Data Uploads
Price
Minimum Participation
Dedicated Project Manager
Customer Service/ Sales Process
Weekly Communications
Flexibility on Event Changes
Cancellation Percentages
Event Lead Time
Scheduling Platform
Supply Oversight
Data Upload Timeline
Real-Time Data Management & Reporting
MSU
Quest Diagnostics
Health Designs
LabCorp
$48/per person for fingerstick
$55 for venipuncture
$400 Travel Fee for locations with population less than 50K people
$200 Travel Fee for locations with population more than $50k
Additional health coaching $125/hour
Yes
Yes
6 week’s notice for changes/cancellation.
Administrators now have access to an expansive suite of on-demand reports to keep track of participation in all facets of a program. Additionally, the new platform has the capability to send these reports to client administrators via automated, secure email at a variety of frequencies.
Client administrators can also view registration for on-site events in real time, appointments. All data interfaces for third-party screening data feeds have been enhanced to include new options for the frequency of delivery and more flexible data format options. MyGuide to Health™ and MyHealth Profile™ reports include interactive, online results interpretations that visually display the impact on a participant’s health if a result changes.
Summary
Each provider offers unique strengths in biometric screening services.
MSU and Health Designs emphasize personalized service with dedicated project managers and regular communication. MSU offers hands-on project managers, ongoing communication, and guarantees supply availability. MSU’s location in South Florida allows for a premium level of personal care and support from their executive team for local Florida events.
Quest Diagnostics and LabCorp offer a wide range of services with flexible scheduling options.
The right choice for your company depends on specific needs like pricing, service range, and additional support like data management and supply oversight.
Get a Quote
- (561) 212-2846
- info@medicalscreenings.com
- Delray Beach, FL 33444
