Choosing the right biometric screening provider in Florida can be a daunting task. With so many options, each offering different services, pricing, and customer support levels, it’s easy to feel overwhelmed. You want reliable and accurate service for your employees’ health and wellness, but how do you break through the noise to find the right fit?
Should you work with a national biometric screening company or consider a local, regionally based organization to administer your screenings?
At Medical Screenings Unlimited, we understand this challenge. With over two decades of experience in providing top-notch biometric screening services, we’ve seen the industry evolve and understand what makes a provider stand out. We’re here to share our insights, not just about our services, but also what our peers in the field offer.
In this comprehensive guide, we’ll walk you through a detailed comparison of four leading biometric screening providers in Florida:
Screening Services Offered
All Florida biometric screening providers offers blood pressure, total cholesterol, glucose, BMI, height, weight and waist circumference. Additional screening services for each screening company are listed below.
MSU:
- Hemoglobin A1c
- Skin
- Vision
- Bone density
- Cotinine (Nicotine)
- Prostate Specific Antigen (PSA)
- Flu
- Massage screenings
- Nutrition counseling
- Customized presentations using inflatable heart and lung exhibits.
- Wellness insurance claims submission on behalf of provider
Quest Diagnostics:
- Hemoglobin A1c
- eGFR
- Creatinine
- High-sensitivity CRP
- Prostate Specific Antigen (PSA)
Health Designs:
- Hemoglobin A1c
- Comprehensive health assessments
- In-depth health coaching services.
LabCorp:
- Hemoglobin A1c
- Cotinine (Nicotine)
- Prostate Specific Antigen (PSA)
Company Headquarters
MSU:
MSU is based in Delray Beach, FL, offering a strategic location for serving a wide range of clients with personalized care in Florida.
Quest Diagnostics:
Quest Diagnostics, headquartered in Secaucus, NJ, operates nationally, providing accessible health screening services across various regions.
Health Designs:
Located in Jacksonville, FL, Health Designs is well-positioned to serve clients in the region with tailored health and wellness services.
LabCorp:
LabCorp’s headquarters in Burlington, NC, serves as a central hub for their national operations, offering extensive health screening services.
Regulatory Compliance and Awards
MSU:
- CLIA Certified, compliant with state and local laws.
- Emphasizes personalized care and concierge service from planning to execution with weekly planning check-ins.
Quest Diagnostics:
- CLIA-certified, compliant with state and local laws.
- Over 35 employees dedicated to quality and regulatory oversight.
Health Designs:
- CLIA-certified, compliant with state and local laws.
- 2019 Gold Workplace Health Achievement Award recipient.
- 2020 Koop Award recipient.
LabCorp:
- CLIA-certified, compliant with state and local laws.
- Licensed national clinical laboratory.
Pricing
MSU:
Our team offers competitive pricing, with rates ranging from $45 to $75 per person depending on the services requested and event duration.
Quest Diagnostics:
Quest Diagnostics’ pricing varies based on the services selected, offering flexibility to meet different budgetary needs.
Health Designs:
Health Designs screenings are $64 per participant.
LabCorp:
LabCorp’s pricing for fingerstick screenings is $48 per person, and venipuncture screenings are priced at $55, with additional travel fees based on location, offering a detailed breakdown of costs.
Event Lead Time
MSU:
This depends on each client’s needs, but we recommend scheduling 5-6 weeks in advance.
Quest Diagnostics:
The lead time for Quest Diagnostics’ services depends on the type of service chosen, with no specific duration mentioned.
Health Designs:
Health Designs recommends scheduling events 60 days in advance, providing ample time for preparation and promotion.
LabCorp:
LabCorp requires a minimum lead time of 6 weeks for organizing screening events, ensuring adequate preparation.
Flexibility on Event Changes and Cancelations
MSU:
Things happen! Our team is flexible when it comes to event changes, and we’ll work with you to make sure your updates are processed before your event –Event changes are accepted up to one week prior to your scheduled event.
MSU mandates a notice period of 1 week without any fees for changes or cancellations of events. However, if the notice is given in less time, a fee equivalent to four hours per staff member will be charged.
Quest Diagnostics:
Quest Diagnostics provides some flexibility regarding event changes, though specific details are not provided. Quest does not provide specific details on cancellation percentages for their services.
Health Designs:
Health Designs is flexible in accommodating changes to screening events, adapting to client requirements. However, they require 6 weeks’ notice for changes or cancellations, with specific fees applied for late changes.
LabCorp:
LabCorp offers some level of flexibility for event changes, though the extent of this flexibility is not detailed. LabCorp charges a fee for changes made less than 10 business days before the event.
Dedicated Project Manager
MSU:
Our team provides a dedicated project manager for each event. They will be your main point of contact through the planning and execution of your event, and you can rest assured you’ll be in communication up to and through the day of your event. You will also have access to registration information and event details for your event in “The EMA,” our secure, cloud based event management system. We act as an extension of your own team.
Quest Diagnostics:
Quest Diagnostics does not explicitly mention providing a dedicated project manager for their services.
Health Designs:
Health Designs offers a dedicated project manager, focusing on personalized service and efficient coordination of screening events.
LabCorp:
LabCorp does not specifically mention offering a dedicated project manager for their screening services.
Customer Service/Sales Process
MSU:
MSU is known for its personal customer service, providing responsive and helpful support throughout the screening process. You’ll have access to the same dedicated project manager through the entire planning and post-event process
You can find client testimonials throughout our website.
Our process is simple. Just fill out a form requesting a screening event, and someone on our team will get back to you within 24-48 business hours. From there, we’ll work with you to plan your events, the duration of the event, and the supplies and staffing needed. You’ll have access to “The EMA,” an online portal that allows you to manage all the event details, set up registration for your employees, and manage data uploads. We’ll blend seamlessly with your team to plan and execute without a hitch.
Quest Diagnostics:
Quest Diagnostics has received feedback indicating issues with initial contact and information gathering, suggesting room for improvement in their customer service.
Health Designs:
Health Designs is praised for its excellent customer service, ensuring a smooth and supportive experience for clients.
You can find client testimonials for their services on their testimonials page.
LabCorp:
LabCorp’s primary contact method is through their website form, with a reported response time of one business day, indicating a more indirect approach to customer service.
Weekly Communications
MSU:
We provide weekly updates and communication on event registrations, logistics and coordination updates, keeping clients informed and engaged throughout the planning process.
Quest Diagnostics:
Quest Diagnostics does not mention offering weekly communication as part of their service.
Health Designs:
Health Designs ensures regular communications and updates, maintaining an ongoing dialogue with clients.
LabCorp:
LabCorp does not specify offering weekly communications in their service portfolio.
Scheduling Platform
MSU:
MSU features a user-friendly online scheduling platform, “The EMA,” simplifying the process of organizing screening events. Through “The EMA” you can:
- Enter your screening event request details directly into “The EMA”
- Submit your eligibility file directly to “The EMA” for ease in managing data uploads
- Get access to custom marketing flyer to promote your event
- Get your own custom scheduling portal for participant registration
- Receive detailed reports on program registration and event details
Quest Diagnostics:
Quest Diagnostics provides an online scheduling option, offering convenience for clients booking their services.
Health Designs:
Health Designs uses PickATime for scheduling, complemented by access to an online wellness portal with various features.
LabCorp:
LabCorp’s scheduling is facilitated through WellConnect Plus™, providing an online solution for booking screening events.
Supply Oversight
MSU:
All event supplies and equipment are sent and managed by our team leaders in advance of your event Our team leaders arrive at least one hour prior to the event to set up. We rely on the client to provide tables and chairs onsite.
Quest Diagnostics:
Quest Diagnostics does not provide detailed information on their supply oversight process.
Health Designs:
Health Designs effectively manages supplies and logistics, though specific details on their process are not provided.
LabCorp:
LabCorp ships some supplies in advance, with the team bringing the remainder, indicating a combined approach to supply management.
Which Biometric Screening Provider is Right for You?
Each provider offers unique strengths and services. MSU and Health Designs emphasize personalized service with dedicated project managers and regular communication. Quest Diagnostics and LabCorp offer a wide range of services with flexible scheduling options. Your choice depends on specific needs like pricing, service range, and additional support like data management and supply oversight.
Ready to get started with a Medical Screenings Unlimited event? Just request a quote and someone from our team will reach out to you to start the process.
